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Know the Doors

Everything you need to know before you hang a door

Handling, Job Finishing & Installation Instructions
General Provisions & Limitation Instructions
Storage and Handling
Finishing
Installation
Cleaning and Touchup
Adjustment and Maintenance
Instruction for doors storage, installation & maintenance

Handling, Job Finishing And Installation Instructions

How to Store, Handle, Finish, Install and Maintain Doors Care and Installation at the Job Site
  • Deliver door(s) to building site after plaster or cement is dry. If doors are stored at job site for than one week, all edges should be sealed.
  • Handel with clean gloves and do not drag doors across one another or across other surfaces.
  • Store doors flat on a level surface in a dry, well ventilated building. Cover to keep clean, but allow air circulation.
  • Solid core doors 6´ and above, require 3 hinges. All doors greater than 7´0½ require 4 hinges. Field trimming of doors will avoid the warranty.
  • Before finishing, remove handling marks or effects of exposure to moisture through, final sanding over all surfaces of the door using fine grit sandpaper. Clean before applying finish.
  • Always apply wooden border of 4mm and above on all edges to avoid moisture gain. Doors without border will not be covered under warranty.

General Provisions & Limitation Instructions

If a defect occurs, Dormak, at its discretion and maximum, will furnish a replacement door, repair the door or refund the original purchase price.

DORMAK WILL NOT PAY THE COSTS OF LABOR INSTALLATION OR FINISHING FOR ANY REPLACEMENT DOOR.

The following exclusions apply:

  • Any defects in the coatings or field finishes on the door & accessories.
  • Doors over 7´ in height installed with fewer than 4 hinges.
  • Doors larger than 3´ 0 ½ x 7´ or greater that warp.
  • Bow or misalignment in the frame of the jamb as hung.
  • Normal wear and tear.
  • Improper use, installation, or lack of maintenance.
  • We provide timely delivery and after sales services to our customers.
  • Doors made with different materials on either side.
  • Doors altered by other that contribute to door failure.
  • Failure to follow applicable handling, installation, care & maintenance instruction.
  • Incidental or inconsequential damage.

Storage and Handling

  • Store doors flat on a level surface in a dry, well-ventilated building. Doors must not come in contact with water. Doors should be kept at least 4 in. (102mm) off the floor and must have protective coverings under the bottom door and over the top. Covering must protect doors from dirt, water and abuse but allow for air circulation under and around the stack. Do not store doors longer than 15 days.
  • Doors must not be subjected to direct sunlight. Certain species (e.g., cherry, mahogany, walnut, and teak) in an unfinished state are more susceptible to discoloration if exposed to sunlight or some forms of artificial light. To protect doors from light damage after delivery, opaque wrapping of individual doors may be specified.
  • Do not subject interior doors to extremes of heat and/or humidity. Do not allow doors to come in contact with water. Prolonged exposure may cause damage. Buildings where humidity and temperature are controlled provide the best storage facilities. Conditions for storage, installation and use must be maintained between 25%-55% RH and 50°F-90°F (10°C to 32°C).
  • Do not install doors in buildings that have wet plaster or cement. Do not store doors in buildings with excessive moisture content – HVAC systems must be operating and balanced.
  • Doors must always be handled with clean dry hands or while wearing clean dry gloves.
  • Doors must be lifted and carried when being moved, not dragged across one another or any other surface.

Finishing

  • Wood is hygroscopic and dimensionally influenced by changes in moisture content caused by changes within its surrounding environment. To assure uniform moisture exposure and dimensional control, all surfaces must be finished equally. Doors must be finished within 5 days of delivery from manufacturer.
  • Wood doors must not be considered ready for finishing when initially received. Before finishing, remove all handling marks, raised grain, scuffs, burnishes and other undesirable blemishes by block sanding all surfaces in a horizontal position with 120, 150 or 180 grit sandpaper. All architectural wood veneered flush and stile & rail doors, due to their weight, naturally compress the face veneer grain while in the stack. Therefore, sanding of the overall surface will be required to open the veneer grain to receive a field applied finish evenly. To avoid cross grain scratches, sand with the grain.
  • Certain species of wood, particularly oak, may contain extractives which react unfavorably with foreign materials in the finishing system. Do not use steel wool on bare wood. Do not use rusty containers or any other contaminate in the finishing system.
  • A thinned coat of sanding sealer should be applied prior to staining to promote a uniform appearance and avoid sharp contrasts in color or a blotchy appearance. Dormak is not responsible for the final appearance of field-finished doors. The painting contractor must make adjustments as needed to achieve desired results.
  • All exposed, unfinished wood surfaces must be finished and the top and bottom rails sealed within 5 days of delivery from the manufacturer. Cutouts for lites and hardware must be sealed prior to installation of hardware.
  • Do not use dark colored finishes on door surfaces that will be exposed to direct sunlight to minimize the chance of warping or veneer checking.
  • Do not use water-based sealers, primers, or other finishes on Stile & Rail doors or frames. Water-based coatings applied to unfinished wood will cause delamination, veneer splits, highlight joints and raise wood grain. If used on exterior doors, the coating must be an exterior grade product. When installed in exterior applications, doors must be properly sealed and adequately protected from the elements. Please follow the finish and door manufacturer’s recommendations regarding the correct application and use of these products. Dormak does not guarantee doors installed in an exterior application.
  • The door surface must be thoroughly finished in both smoothness and color after each coat. Allow adequate drying time between coats. Desired results are best achieved by following the finish manufacturer’s recommendations. Do not finish doors until a sample of the finish has been approved.
  • Certain wood fire doors have fire retardant salts impregnated into various wood components that make the components more hygroscopic than normal wood. When exposed to high moisture conditions, these salts will concentrate on exposed surfaces and interfere with the finish. Before finishing the treated wood, reduce moisture content below 11% and remove the salt crystals with a damp cloth followed by drying and light sanding.


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